← Back to Sobrivo
⚠️ Not a licensed mental health professional
Sobrivo is a wellness and self-help tool. It is not a substitute for professional medical advice, diagnosis, or treatment. If you are in crisis, call 988 (Suicide & Crisis Lifeline) or your local emergency number.
Privacy Policy
Last updated: June 2026
1. Who We Are
Sobrivo is a mobile application developed by Sabrina Farahat ("we," "us," or "our"). We are committed to protecting your privacy and handling your data with care and respect.
2. Data We Collect
Sobrivo is designed with privacy first. Most of your data stays entirely on your device and is never transmitted to our servers.
- App usage data: Stored locally on your device only. This includes check-ins, thought records, mood entries, and your sobriety streak. We do not have access to this data.
- AI chat messages: Messages you send to Michelle are transmitted to Anthropic's API solely to generate a response. We do not store, log, or review your chat history.
- Subscription information: Handled by RevenueCat and Apple. We receive only a confirmation of your subscription status — no payment details.
- Crash reports: If the app crashes, anonymized technical data may be collected by Expo/Apple to help us fix issues.
3. Data We Do NOT Collect
- We do not collect your name, email, or any personally identifying information
- We do not sell your data to third parties — ever
- We do not use your data for advertising
- We do not store your chat conversations on our servers
- We do not share your health or recovery data with anyone
4. Third-Party Services
5. Children's Privacy
Sobrivo is not intended for users under 18 years of age. We do not knowingly collect data from minors.
6. Your Rights
Since your personal data is stored locally on your device, you can delete it at any time by removing the app. For any privacy questions, contact us at support@sobrivo.com.
7. Changes to This Policy
We may update this policy from time to time. Your continued use of Sobrivo after changes constitutes acceptance of the updated policy.
8. Contact
Questions? Email us at support@sobrivo.com.
← Back to Sobrivo
⚠️ Not a licensed mental health professional
Sobrivo is a wellness and self-help tool. It is not a substitute for professional medical advice, diagnosis, or treatment. If you are in crisis, call 988 (Suicide & Crisis Lifeline) or your local emergency number.
Terms of Service
Last updated: June 2026
1. Not a Medical or Mental Health Service
Sobrivo is not a licensed mental health service, medical provider, therapist, counsellor, or crisis service. The app — including the Michelle AI — provides general wellness support and psychoeducational content only. It is not a substitute for professional medical advice, diagnosis, or treatment.
If you are experiencing a medical or mental health emergency, call your local emergency number (911) or the 988 Suicide & Crisis Lifeline immediately.
2. Acceptance of Terms
By downloading or using Sobrivo, you agree to these Terms of Service. If you do not agree, please do not use the app.
3. Eligibility
You must be at least 18 years old to use Sobrivo. By using the app, you confirm that you meet this requirement.
4. The Michelle AI
Michelle is an AI-powered conversation tool. By using Michelle, you acknowledge that:
- Michelle is not a therapist, counsellor, psychologist, or medical professional
- Michelle's responses are generated by AI and may not always be accurate or appropriate
- You should not rely on Michelle for crisis support — call 988 or 911 in an emergency
- Your conversations are processed by Anthropic's API
5. Subscriptions & Billing
Sobrivo offers auto-renewable subscriptions through the Apple App Store. Payment is charged to your Apple ID at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage and cancel your subscription in your iPhone Settings at any time.
6. Disclaimer of Warranties
Sobrivo is provided "as is" without warranties of any kind. We do not guarantee that the app will be error-free, uninterrupted, or that it will meet your specific recovery needs.
7. Limitation of Liability
To the fullest extent permitted by law, Sobrivo and its creator shall not be liable for any indirect, incidental, or consequential damages arising from your use of the app.
8. Changes to Terms
We may update these terms from time to time. Continued use of Sobrivo after changes constitutes acceptance of the updated terms.
9. Contact
Questions? Email us at support@sobrivo.com.
← Back to Sobrivo
⚠️ If you are in crisis
Sobrivo is not an emergency service. Call 988 (Suicide & Crisis Lifeline) or your local emergency number immediately.
Support
We're here to help. Most questions are answered below — and you can always email us.
How do I cancel my subscription?
Subscriptions are billed through Apple. On your iPhone, go to Settings → your name → Subscriptions → Sobrivo → Cancel Subscription. If you cancel during the 3-day free trial, you won't be charged.
How do I get a refund?
Apple handles all payments and refunds. You can request a refund at reportaproblem.apple.com.
Is my recovery data private?
Yes. Your check-ins, thought records, and streak are stored only on your device. Messages you send to Michelle are sent to Anthropic's API solely to generate a reply and are never stored on our servers. See our Privacy Policy for details.
What is Michelle?
Michelle is an AI recovery companion powered by Anthropic's Claude. She is not a therapist or medical professional, and Sobrivo is not a substitute for professional care.
I found a bug or have a feature request
Email us — we read everything and usually reply within 1–2 business days.
Contact us
Questions, billing issues, feedback — reach us any time at support@sobrivo.com. We typically respond within 1–2 business days.